Below is a screenshot of the Vice Auto Transport website. This is the platform through which the transport order was initiated. Including this reference helps identify the company’s online presence and may assist others in avoiding similar issues.
Shawn Anderson
Owner
754-229-0029
Sheyla Matus
Sheyla works as the broker for Shawn at Vice Auto Transport (also known as Vice One Logistics). If you hire Vice Auto, you’ll most likely deal directly with her.
Phone: 909-346-7887
Her number interestingly traces back to a Texas registration.
Vice Auto Transport was hired to move a 2023 Cadillac Escalade from Fort Lauderdale, Florida to New Haven, Connecticut.
The order was placed for expedited service around lunchtime. Shortly after, Sheyla called to collect the initial payment and said the carrier would arrive by 4:00 PM.
At 4:00 PM, Monster Towing & Recovery arrived with a standard tow truck, which was not equipped to transport the vehicle.
At 6:00 PM, they returned with a flatbed, loaded the Escalade, and drove off. The individual seemed shady and offered little info about the destination or process.
Sheyla called and said the vehicle would arrive by 4:00 PM.
By 6:00 PM, no vehicle had arrived. Sheyla then claimed the driver had a tire blowout and would reschedule delivery for the next morning.
When asked for an ETA, Sheyla promised the vehicle would arrive by 5:00 PM.
Later, OnStar tracking showed the vehicle moving away from the East Coast toward Alabama.
Upon calling Sheyla, she claimed the driver had a family emergency, and delivery would be rescheduled once again.
OnStar showed the Escalade in New Orleans, heading toward Texas.
A call to Sheyla and Shawn resulted in vague answers. They claimed the driver had another pickup en route to Connecticut.
Later that day, OnStar reported:
- Mileage increasing
- Fuel being burned
When contacted, Shawn said he was “surprised” and that the driver stopped communicating with him, suggesting a personal issue.
At this point, the vehicle was officially reported stolen.
It required coordination between Florida, Connecticut, and Texas police departments to investigate.
- The Escalade was taken to Miami immediately after pickup.
- It was then sold on Facebook Marketplace for $9,000 to a man from Texas.
- The buyer flew to Miami, picked up the car on Wednesday, and drove it 2400 miles to Dallas, never turning the car off.
- OnStar disable command only works if the car is turned off.
DFW Auto Repair 1601 Tantor Road, Dallas, TX
The location appeared to be a chop shop. Staff claimed the vehicle was dropped off due to ignition issues.
Police believe it was bought for parts, and said the owner was lucky to recover it before it was dismantled.
The vehicle is still stuck in Auto Impound in Dallas, TX, racking up fees and trapped in bureaucracy.
The owner asked Shawn Anderson, Vice Auto Transport’s owner, to buy the Escalade as-is for blue book value.
Shawn declined.
While Shawn has remained courteous and accessible, he has:
- Offered no compensation or solution
If you're planning to hand over your keys to an auto transport company, you risk losing your vehicle — and there may be no clear path to recover it.
📞 Companies Involved
They may appear professional online, but handing over your keys could mean losing your car with no accountability or recourse.